Last updated: [09-Feb-2026]
These Terms and Conditions govern the use of the Frame Restaurant website and services. By accessing our website or dining with us, you agree to these terms.
1. General Information
Frame Restaurant operates from 39 Hereford Road, London, W2 4AB, United Kingdom. All content on this website is provided for informational purposes only.
We reserve the right to update these Terms and Conditions at any time without prior notice.
2. Website Use
You agree to use our website lawfully and responsibly. You must not:
- Misuse website content
- Attempt unauthorised access
- Upload harmful or malicious material
- Interfere with website functionality
All intellectual property, including text, images, and branding, belongs to Frame Restaurant and may not be used without permission.
3. Reservations and Bookings
Table reservations and private dining bookings are subject to availability. We reserve the right to:
- Refuse or cancel bookings
- Request confirmation details
- Apply cancellation or no-show policies
Customers are responsible for providing accurate contact information.
4. Pricing and Menu Information
All prices displayed are in GBP (£) and inclusive of applicable taxes unless stated otherwise.
Menu items, pricing, and availability may change without notice due to seasonal ingredients or operational requirements.
5. Allergies and Dietary Requirements
While we take care to accommodate dietary needs, we cannot guarantee an allergen-free environment.
Customers are responsible for informing staff of allergies or dietary restrictions before ordering. Frame Restaurant accepts no liability for allergic reactions where information was not disclosed.
6. Private Events and Functions
Private dining and event bookings may require:
- Deposits
- Minimum spend requirements
- Advance notice for cancellations
Specific terms will be communicated at the time of booking.
7. Limitation of Liability
Frame Restaurant shall not be liable for:
- Personal belongings lost or damaged
- Indirect or consequential losses
- Website downtime or technical issues
Nothing in these terms limits liability for death or personal injury caused by negligence.
8. External Links
Our website may contain links to third-party websites. We are not responsible for their content, policies, or practices.
9. Governing Law
These Terms and Conditions are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of UK courts.
10. Termination of Use
We reserve the right to restrict or terminate access to our website if these terms are breached.
11. Changes to Terms
Continued use of our website after changes are posted constitutes acceptance of the revised Terms and Conditions.
12. Contact Information
For questions regarding these Terms and Conditions, please contact:
Frame Restaurant
39 Hereford Road, London, W2 4AB
Email: info@frame-restaurant.com
Phone: 0203 375 2678